How do the credits work?

Subscription credits are applied first at menu price. After credits are finished, you pay at menu price.

What happens if I don't use all my credits?

Unused credits reset at the end of each billing cycle. Make sure to use them before your next renewal.

What if I use up all my credits?

You can continue ordering at menu prices. Bulky items are always paid at menu price.

Is there a minimum order?

Yes, the minimum order is AED 50 per pickup.

What are bulky items?

Bulky items include comforters, blankets, curtains, carpets, sofa covers, mattress protectors, and duvets. These are paid at menu price.

What perks do members get?

Members get 24h turnaround on standard items, priority pickup time slots, and a satisfaction guarantee with 1 free clean again per month.

Can I cancel anytime?

Yes, you can cancel before your next billing cycle.

Credits + Convenience

Laundry made effortless.

Priority pickups, 24h turnaround, and monthly credits you can spend like cash.

Subscription

Essential

Great for Singles

AED299/month

Get AED 350 value for only AED 299. Save AED 50 every month!

Save AED 50/month & AED 600/year

Bonus Credit included.

4 pickups included (1 per week)

Cancel anytime

Overage: Pay at menu price (bulky items at menu price)

Rules: Min order AED 50; Credits reset monthly; Household use only

Turnaround: 24h standard turnaround

Subscription

Plus

Great for Couples

AED449/month

Get AED 500 value for only AED 449. Save AED 50 every month!

Save AED 50/month & AED 600/year

Bonus Credit included.

4 pickups included (1 per week)

Cancel anytime

Overage: Pay at menu price (bulky items at menu price)

Rules: Min order AED 50; Credits reset monthly; Household use only

Turnaround: 24h standard turnaround

Subscription

Max

Great for Families

AED649/month

Get AED 700 value for only AED 649. Save AED 50 every month!

Save AED 50/month & AED 600/year

Bonus Credit included.

4 pickups included (1 per week)

Cancel anytime

Overage: Pay at menu price (bulky items at menu price)

Rules: Min order AED 50; Credits reset monthly; Household use only

Turnaround: 24h standard turnaround

Member Perks

24h Turnaround

Fast service for standard items.

Priority Pickup

Access to members-only time slots.

Satisfaction Guarantee

1 free reclean/press per month.

What Our Members Say

Real feedback from Diamond Star subscribers across Dubai

Fatima R.

Essential Member

"The Essential plan is so convenient. I load up a bag every week and it comes back fresh the next day. The credits system is straightforward and the savings are real."

James W.

Plus Member

"Switched to Plus after two months on Essential. The extra credits are worth it for a couple. We never worry about laundry anymore and the 24h turnaround is a lifesaver."

Mariam K.

Max Member

"With three kids, laundry was taking over our weekends. The Max plan gives us enough credits for the whole family and the priority pickup slots are a huge bonus."

David L.

Plus Member

"I compared the subscription to pay as you go and the math made sense immediately. The bonus credits alone pay for themselves every month."

Aisha S.

Essential Member

"I love that I can cancel anytime. No contracts, no stress. But honestly, after using the credits for three months, I am not going anywhere."

Omar T.

Max Member

"The satisfaction guarantee sealed it for me. I had one shirt that needed repressing and they did it free, no questions asked. That is real customer service."

Frequently Asked Questions

Everything you need to know about our subscriptions.