What is your turnaround time?

Turnaround times: 1) Standard: next-day delivery: pickup before 6 PM means delivery by 9 PM the following day; 2) Wedding dresses and specialty items: 5 to 7 days; 3) Curtains and carpets: 2 to 3 days; 4) Same-day service available in Marina, Downtown, and Business Bay for pickups before 11 AM.

How are payments processed?

Payment is on delivery: no upfront charge when booking. Accepted methods: 1) Cash on delivery; 2) All major credit cards (Visa, Mastercard, Amex); 3) Apple Pay; 4) Bank transfer for corporate accounts.

Do you offer discounts?

Current discounts: 1) 30% off up to AED 100 on your first order (min AED 65, one use per customer) for new customers only (offer ends 31 August 2026); 2) Ramadan and Eid seasonal promotions; 3) Subscription plans from AED 199/month with bundled savings; 4) Corporate volume pricing: call +971 54 393 2526. Only one promotion can be applied per order, offers can't be combined with other discounts.

Which areas in Dubai do you serve?

We cover all of Dubai with free pickup and delivery. Primary areas: 1) Dubai Marina; 2) Downtown Dubai; 3) Business Bay; 4) Palm Jumeirah; 5) JLT; 6) JBR; 7) DIFC; 8) International City; 9) Silicon Oasis; 10) Deira. Facility located in Persia Cluster, Warsan 1.

Is there a minimum order for pickup?

Minimum order is AED 65 for free pickup and delivery across every area in Dubai. Orders below AED 65 are still accepted with a flat AED 15 delivery fee.

What types of garments do you clean?

We clean: 1) Shirts from AED 15; 2) Suits from AED 65; 3) Dresses, coats, and jackets; 4) Silk, wool, and delicate fabrics; 5) Traditional wear (kandoras, abayas, sheilas); 6) Wedding dresses and evening gowns; 7) Household items (bedding, curtains, carpets, cushion covers).

How do I book a pickup?

Three ways to book in under 30 seconds: 1) Website form at diamondstarcleaners.com, choose a 30-minute pickup window; 2) WhatsApp to +971 54 393 2526; 3) Phone call to +971 54 393 2526. No upfront payment required.

How does the pickup and delivery process work?

Four steps: 1) Book a pickup slot online or via WhatsApp; 2) Our driver collects at your door, lobby, or concierge at the chosen time; 3) Items are inspected, stain-treated, cleaned, and steam-pressed at our Warsan facility; 4) Clean items are delivered the next day. Pay on delivery.

Do you clean curtains and carpets?

Yes. Household cleaning services: 1) Curtains from AED 80 per panel: free pickup, cleaning, and rehang on request; 2) Carpets from AED 35/m²: steam or dry method depending on fabric; 3) Turnaround is 2 to 3 days.

Can you clean kandoras and abayas?

Yes, specialist traditional-wear service: 1) Kandoras from AED 20; 2) Abayas from AED 18; 3) Sheilas and ghutras from AED 10. Each piece is hand-inspected and treated with fabric-appropriate care to preserve shape, color, and embroidery.

Do you have a satisfaction guarantee?

Yes. Three-part guarantee: 1) Free re-clean if you are not satisfied with any item; 2) Full refund or replacement if a garment is damaged in our care; 3) 30-day free holding period for uncollected orders.

Do you use eco friendly or gentle cleaning methods?

Yes. Our cleaning approach: 1) Eco-conscious, biodegradable detergents; 2) Low-VOC solvents for dry cleaning; 3) Fabric-specific programs for silk, wool, cotton, and synthetics; 4) Hypoallergenic options on request for sensitive skin.

How long do you keep uncollected items?

We hold cleaned items free of charge for 30 days. After that, call +971 54 393 2526 to arrange collection. Items unclaimed after 90 days may be donated to a registered Dubai charity.

Do you handle bulk or corporate orders?

Yes, business services: 1) Hotels and short-stay apartments; 2) Offices (daily shirt programs); 3) Restaurants (linens, aprons, uniforms); 4) Clinics (scrubs, lab coats). Volume pricing plus scheduled recurring pickups. Contact +971 54 393 2526.

Do you offer wedding dress cleaning and preservation?

Yes, specialist gown service: 1) Hand-inspected stain map before cleaning; 2) Gentle, fabric-appropriate cleaning; 3) Optional acid-free boxed preservation for long-term storage; 4) Turnaround 5 to 7 days depending on fabric, beading, and detailing.

Get 30% Off Your First Order · Up to 100 AED Off · Ends August 31 · Then Earn 5% Credit on Every Order

New customers only · one use per customer · minimum order 65 AED before discount · max discount 100 AED · ends 31 August 2026

Order before 6 PM for next day delivery

Dry Cleaning & Laundry Service Dubai

30% OFF Your First Order, Up to AED 100

From AED 15 per item. New customers only. Free pickup, pay on delivery. Ends August 31.

2,000+ Customers

Satisfaction Guarantee

5% Loyalty Rewards

Diamond Stars, premium dry cleaning & laundry in Dubai

Book Your Free Pickup

Takes 30 seconds. No payment now, pay when we deliver.

Order before 6 PM for next day delivery

Prefer WhatsApp? Tap here to book instantly

Why Choose Diamond Stars?

Same premium quality as the big apps, up to 30% less.

Smart Pricing

Same premium quality as the big apps, up to 30% less.

Express Pressing

Suit pressing from AED 35 (Competitors: AED 50+)

Free Pickup

Marina, Downtown, Business Bay, Palm Jumeirah, JBR & more.

How it works

Fresh clothes delivered in 4 simple steps

Dry Cleaning & Laundry Dubai - Free Pickup - Diamond Stars

Put your items in any bag. We handle everything from shirts to bedding.

We Pick Up

Our driver collects from your door at your chosen time. No payment needed.

We Clean & Press

Expert cleaning, pressing, and folding at our facility. 24 hour turnaround.

Delivered Fresh

Clean clothes returned to your door, pressed and ready to wear.

Ready to Book?

30% OFF (up to AED 100, min AED 65) on Your First Order. New customers only, one use per customer, ends 31 August 2026. Free pickup, pay on delivery. Takes 30 seconds to book.

WhatsApp Call

Ready to get started?

Book your first pickup in under a minute. Free collection from your building and next day delivery. New customers only.